Get expert guidance on your sauna
Choosing an infrared sauna is about more than specifications. Tell us what you hope it will do for you, and we’ll help you find the right model, size and wood for your health and your home.
Go to the form
Send us your questions
We’ll reply by email, or by phone if you leave a number. Fields marked * are required.
Infrared saunas since 1997 · Two US patents on low-EMF heaters · Written about in over 40 books
Three steps, at your pace
Send your questions
Use the form, or call us at 1-800-794-5355, Monday to Friday, 8am to 5pm Mountain Time. A call is the fastest way to get your questions answered.
We get back to you
Someone from our team reads what you sent and replies by email, or calls if you’ve left a number.
Choose with confidence
We’ll help you weigh the options, from size and wood to EMF and delivery, and answer the questions you might not know to ask.
The longest-running infrared sauna company in the country
Thousands of health practitioners trust our saunas, and we’ve been written about in over 40 books. We pioneered low-EMF heater design, with US patents 9,770,386 and 10,765,597.
Decades of working with the medical community, with environmental medicine experts and with some of the most environmentally sensitive people have shaped saunas that suit everyone, including people with serious health challenges.
We’d rather you choose the right sauna than a fast one.
Other ways we can help
Saunas for your practice
Adding a sauna to a clinic, studio or spa? Our partner program has its own team, training and marketing tools.
Help with an order or your sauna
For an order, a delivery, a return or help with your sauna, call customer service at +1 (720) 239-1485.
Every model, side by side
See the whole Transcend line-up with sizes, woods and prices.
Before you send it
How soon will I hear back?
We reply during business hours, Monday to Friday, 8am to 5pm Mountain Time. If you’d like an answer today, call 1-800-794-5355.
Is there any obligation?
None. Ask as many questions as you like, and take your time.
Do I have to give you my phone number?
No, the phone number is optional. We’ll only text you if you also tick Agree to Text Messages, and you can reply STOP at any time.
Why do you ask about my health goals?
So we can answer for your situation. The right sauna for detox support isn’t always the right one for recovery or relaxation. Choose Prefer not to say if you’d rather not tell us.
Can I get a price?
Yes. Every model’s price is on its page, and you can compare them side by side. We’re happy to talk through sizes, woods and delivery for your home, and ways to pay.
I’m a health practitioner. Is there a program for me?
Yes. Say so in the form, or read about saunas for business and our Practitioner Recommendation Program.
I already have a sauna or an order. Who do I contact?
Customer service, at +1 (720) 239-1485. They handle orders, deliveries, returns and help with your sauna.
Will you share my information?
We use it only to answer you and to understand what you’re looking for, and we never sell it. Our privacy policy has the details.
